How to refund attendees

You can refund an attendee in a few simple steps:

  • Access the Event Management Section through the settings wheel on the top right of the homepage

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  • Click on ‘Manage’ to access the management page of the event

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  • Access the Attendees section of your event
  • Click on Refund at the end of the line of the attendee you wish to refund

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  • A pop-up box will appear- confirm the number of tickets you are refunding for the attendee and then click on the yellow ‘Refund’ button

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Tip: You can find guests by name using the Attendee Search Bar(see image below)

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